The schools are created and led by three of our main authors: Marc Stickdorn, editor of This is Service Design Thinking, and Markus Hormess and Adam Lawrence, initiators of the Global Service Jam. Some schools include special guest facilitators, all with strong links to #TiSDD.

Facilitation Fundamentals is a three-part interactive course where you will learn what we believe are the fundamentals of facilitation in any given context – be it creative workshops, working meetings or training sessions.

Join Marc Stickdorn to learn about Journey Map Operations. This masterclass is a combination of talks, interactive workshops, and coaching plus homework and peer feedback.