This one-day learning event explores design and innovation in the online space with practical tools and fresh perspectives from the top thinkers and doers in the field.
The aim: To introduce a world of new possibilities for thriving in the online, distributed space – leading to a better future for your organisation, customers and the world.
/ Online facilitation with Adam Lawrence and Renatus Hoogenraad – How working online changes the way we collaborate
/ Top tasks with Gerry McGovern – How to identify and prioritise what is most important
/ Employee experience with Tamas Lengyel – How to start designing the employee experience
/ Remote research with Qin Han – How to plan and facilitate research online
/ Journey map ops with Marc Stickdorn – How to build a dashboard for customer and employee experience
/ Prototyping online with Markus Edgar Hormess – How to test service concepts and business ideas when you are not in the same room
/ Design for accessibility with Sarah Winters – How designers can help address the most common accessibility problems