This one-day learning event from 18 June 2021 explored design and innovation in the online space with practical tools and fresh perspectives from the top thinkers and doers in the field.
The aim: To introduce a world of new possibilities for thriving in the online, distributed space – leading to a better future for your organisation, customers and the world.
/ Online facilitation with Adam Lawrence and Renatus Hoogenraad – How working online changes the way we collaborate
/ Top tasks with Gerry McGovern – How to identify and prioritise what is most important
/ Employee experience with Tamas Lengyel – How to start designing the employee experience
/ Remote research with Qin Han – How to plan and facilitate research online
/ Journey map ops with Marc Stickdorn – How to build a dashboard for customer and employee experience
/ Prototyping online with Markus Edgar Hormess – How to test service concepts and business ideas when you are not in the same room
/ Improvising and design with Belina Raffy - How to notice more, let go and use everything* to become a better designer.
The recording ticket includes access to recorded videos which will be released on 22 June 2021.
The live event took place on 18 June 2021