Join trainer Ben Maclaren who will guide you through how to create a ecosystem map, that will provide instant value to you, your team and the services you are designing.
Sign up now to secure your spot.
Join trainer Ben Maclaren who will guide you through how to create a ecosystem map, that will provide instant value to you, your team and the services you are designing.
Sign up now to secure your spot.
You’ll receive emails about this course as well as related future courses. Opt out at any time.
27th May 2022
We expect this course to be launched on 27th of May 2022.
Beginner
No prior knowledge of service design is necessary to enrol in this course.
90-minute video course
Find gaps in understanding
- Map out the complex problem space to understand key drivers of value and spot unexplored areas.
- Grow your understanding of a system beyond siloes and spot vital connections.
Better-informed decisions
- Visualise and identify who is involved in the service system.
- Identify the relationships between key stakeholders and actors.
Communicate better
- Understand and communicate complex relationship with other clearly to gain buy-in and drive decision-making.
- Build a map that holds a history of exploration and use it to change perspectives.
This is a 90-minute video course that will help you understand where and when to position ecosystem mapping in your projects.
You will explore the theory of ecosystem mapping, break them down into their different components, watch a ecosystem map being created and lastly build one yourself.
Explore the foundations of ecosystem mapping.
+ Bonus content for those going even further!
Designer, strategist and facilitator. Ben is passionate about bringing our design and HCD focus to bear on our own business and organisation to create healthy and happy organisations that are capable of realising the full potential of humans to inspire innovation, solve the most wicked of problems and create amazing services that help others.
Ben’s skill focus centres around facilitation and communication to bring together all the right people to make decisions, plan and lead the way to the future.
In the past, Ben has been part of drafting the future experiences for the Australian apprenticeships data management system, designed compelling visual design for health innovation startups, manages and build design training for international audiences, established UX agile ways of working for design teams, mapped the employee experience in organisations and used his background in science communication and behavioural change to design health promotion initiatives.
This course would be a perfect fit for you.
No. This course is 100% video based. You can ask a question at any time though.
Yes! You will be awarded a This is Doing Certificate of Completion once you have finished the course.
Sign up now to secure your spot.
You’ll receive emails about this course as well as related future courses. Opt out at any time.
