Join Adam Lawrence and Renatus Hoogenraad to learn about the fundamentals of facilitation.
Sign up now to secure your spot.
Join Adam Lawrence and Renatus Hoogenraad to learn about the fundamentals of facilitation.
Sign up now to secure your spot.
You’ll receive emails about this course as well as related future courses. Opt out at any time.
We run this course regularly, so see below for the next available date for you.
Beginner
No prior knowledge of service design is necessary to enrol in this course.
3 x 3.5 hours of live online workshops spread over 3-days.
Anyone facilitating workshops, meetings, training courses, events, or project sessions – for example in design thinking or service design projects – whether online or offline.
Facilitation Fundamentals is a three-part interactive course where you will learn what we believe are the fundamentals of facilitation in any given context – be it creative workshops, working meetings or training sessions. Although this course is taught online, the material is relevant to all facilitation contexts – in the physical and digital worlds.
In this course, we will use the online tools Zoom and Miro extensively. To make sure you feel comfortable with these tools, we invite you to a free 20 minute online play-date in our dedicated online sandbox. Come play with us 20 minutes before the start of the course
English, usually with Dutch, French and German assistance available.
Maximum number of participants: 24
Minimum number of participants: 10
This course looks at how STRUCTURE can be used to develop sessions which are more engaging and effective for any audience.
This course looks at how we can use voice, movement and timing to adjust our relative status and develop PRESENCE.
(Between sessions 2 and 3 you will be given a group task which you will complete in small, self-organised learning pods.)
This course looks at how facilitators’ choices in action can support co-creative FLOW, even when the unexpected occurs.
Adam is the Co-Founder of WorkPlayExperience, a company which helps organizations worldwide change how their employees, partners, and customers work together to discover and create value. His background ranges from psychology, marketing, and product innovation to professional theater and stand-up comedy. Adam is fascinated by human interaction, so at WPX he focuses on the “front stage” of services and how groups of people from diferent backgrounds can work together efectively while having a great time. He has developed and adapted several theatrical tools and lenses and introduced them to the worlds of service design and facilitation.
In 2010, Adam co-initiated the award-winning Global Service Jam – which was soon followed by the Global Sustainability Jam and the Global GovJam – and he has been a leading figure in establishing the global community of practice and sharing around the Jams. He also teaches and gives keynotes on service design and human-centered innovation all over the world, and is adjunct professor of Service Design Thinking at the IE Business School in Madrid. Adam lives in Southern Germany, enjoys nature and medieval re-creation, and rides a classic Japanese motorcycle.
Anyone facilitating workshops, meetings, training courses, events, or project sessions – for example in design thinking or service design projects – whether online or offline.
Please get in touch with us at mail@thisisdoing.com - and we will be more than happy to help you!
Sign up now to secure your spot.
You’ll receive emails about this course as well as related future courses. Opt out at any time.
Journey Mapping essentials is the perfect crash course to get a broad overview of journey mapping. In a few short (and fun) hours, we learned the mechanics and components of journey maps. We also had a chance to build our own journey maps and practice digital collaborative mapping. As a long-time service designer, the instructor, Gerry, shared insider tips on how to best facilitate journey mapping for clients. I highly recommend this course. Definitely worth it!
Elisha Goodman, Service Designer from New York, USA
