100% online course

Journey Map Essentials

Gerry Scullion
Gerry Scullion

Join Gerry Scullion to learn about the theory and the craft of creating high-quality journey maps.

Sign up now to secure your spot.

Book Now
Next start date — 
26
May
,
2022

Join Gerry Scullion to learn about the theory and the craft of creating high-quality journey maps.

Sign up now to secure your spot.

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You’ll receive emails about this course as well as related future courses. Opt out at any time.

Next start date — 
26
 
May
2022

Next Start Date

This course typically runs monthly. See below for dates.

Level

Beginner
No prior knowledge of service design is necessary to enrol in this course.

Commitment

3-hours of video content to be watched before a 2-hour live-workshops . You will be required to do a 30-60 min course work.

Outcomes

You will be able to create a killer Journey Map from scratch, and be able to take it from lo-fidelty to high-fidelity.

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Journey Map Essentials

START DATES
199 EUR
26
 
May
2022
Book Now

1.5 hours of self-paced learning by pre-recorded video

1 at-home design challenge

2-hour live, online workshop

Wednesday 26 May 2022

13:00 – 15:00 am UTC (Dublin, London)

Local taxes may apply.

Journey Map Essentials

Next start date — 
26
 
May
2022
Success! You are now subscribed.
Something went wrong while submitting the form. Please try again or refresh the page and try again.

You’ll receive emails about this course as well as related future courses. Opt out at any time.

Journey Map Essentials

What You’ll Get

  • 3-hours of videos
  • 2-hours of live-workshops
  • Community Access
  • Q&A sessions
  • Certificate
Journey Mapping essentials is the perfect crash course to get a broad overview of journey mapping. In a few short (and fun) hours, we learned the mechanics and components of journey maps. We also had a chance to build our own journey maps and practice digital collaborative mapping. As a long-time service designer, the instructor, Gerry, shared insider tips on how to best facilitate journey mapping for clients. I highly recommend this course. Definitely worth it!

Elisha Goodman, Service Designer from New York, USA

The course covered a lot of information, delivered in concise chunks that were easy to absorb. It is designed in a manner that learning is not limited. The structure was clear, logical, and practical. Gerry has put much thought and expertise into creating it, especially with the zooming in and out piece, which was explained in detail. In my opinion, this was the essential part of the workshop, and it has given significant value to the course. However, it wasn't just about the new knowledge. The main benefits came from doing homework, receiving individual feedback, and interacting with Gerry and other participants. Gerry is a super fun, straightforward guy, always having few extra jokes hidden in his sleeve. I enjoyed the course and would recommend it to everyone interested in UX or service design.

Valentina Antunovic - UX Designer, AIB