Applying HCD to build and learn from resilient communities

On sale

About the course

COVID-19 crises around the world have shown a need for bottom-up, co-created community-based responses in addition to the top-down scientific approaches that are generally deployed quickly, in some regions in military style. However, these top-down approaches  do not actually understand how these fit into people’s daily realities. A possible solution comes straight out of HCD: the people closest to the problem are the ones who should solve it. 

There are opportunities to rethink big complex systems like public health in ways that allow communities to help manage their own health. The same applies to other big systems like food, energy, waste or safety, for that matter. How can people organise themselves around societal problems, in different places around the world? The HCD-driven practices of the trainers on this course often aim to unlock the potential in communities to create solutions themselves, through co-creation. 

This course is delivered by tutors and practitioners in Europe, Africa  and Asia from the Reach Network, a global network of studios with more than a decade long roots in HCD, now focusing on specific purposes such as care, planet and work. Each participant must bring a live project or task they are working on, or an organisation they are working with, to the course. You will receive 2 hours of individual coaching on your project or task, as well as feedback from your fellow course participants who will transform into a lasting peer-to-peer community beyond the course.

How communities can collaborate, exchange and have fruitful dialogues with organisations and other communities is at the core of this course. We should stop the wishful thinking that social projects so often rely on, and start to create realistic solutions. Joining this course will help you to turn things around in your work and community and move from just sitting and talking to doing.


Bas Raijmakers and Megan Anderson (UK and Netherlands - STBY and Reach Network)

Jason Coetzee and Cal Bruns (South Africa - Matchboxology and Reach Network)

Michael Davis Burchat (Canada - Big Human and Reach Network)

José Campos de la O (Mexico - DelaO Design Studio and Reach Network)

What you will learn

/ How to help communities to discover the power of collective problem solving in times of crisis

/ How to imagine preferable futures together in communities in response to crises

/ How to move from top-down to collective problem solving

/ How to scale what you’ve learned in and from communities

/ Gain new perspectives on your own work or project

/ Learn from each other across continents and create lasting connections with other participants

€ 999.00 EUR
October 8, 2020
Dates and Times

Note: If you come as a pair on the same project, the second participant can join for half price, € 499, and you will be coached as a pair: a civil servant could bring a community leader, for instance.

6 weekly sessions of 2 hours each, plus 2 hour individual coaching per participant at two one-hour sessions to be planned together between 03/09/2020 and 15/10/2020.

Trainers live in different timezones. Advertised times may change depending on timezones of the participants.

/ 08/10/2020 15:00-17:00-CET (GMT+1)
/ 15/10/2020 15:00-17:00-CET (GMT+1)
/ 22/10/2020 15:00-17:00-CET (GMT+1)
/ 29/10/2020 15:00-17:00-CET (GMT+1)
/ 05/11/2020 15:00-17:00-CET (GMT+1)
/ 2 one-hour individual coaching per participant between 26/10/2020 and 11/12/2020.
/ 17/12/2020 15:00-17:00-CET (GMT+1)

Please note that local taxes may be applied.