Learn how to Design Services with the world's best Design & Innovation trainers. In this 12-week course you will get access to some of the finest service design, content design, design research, facilitation, and visualisation trainers around. You will work in teams, and complete this course with a project that has answered a brief. You will be supported by the team at This is Doing throughout with regular sessions to help you evaluate and ask questions.
Walk away with practical strategies for managing design and innovation in the online space with access to live sessions including parallel tracks allowing you to choose your own adventure.
The aim: To introduce a world of new possibilities for thriving in the online, distributed space – leading to a better future for your organisation, customers and the world.
View the full course prospectus
/ Service Design
/ Design Research (Doing)
/ Design Research (Sense-making)
/ Content Design & Accessibility
/ Idea selection
/ Prototyping (services)
/ Facilitation
/ Visualisation
/ Journey Map Operations (Overview)
All sessions time are
1600-1800 pm CET (Berlin, Paris); 1500-1700 UTC+1 (Dublin, London)
Tuesday, 7 September 2021
Thursday, 9 September 2021
Tuesday, 14 September 2021
Thursday, 16 September 2021
Tuesday, 21 September 2021
Thursday, 23 September 2021
Tuesday, 28 September 2021
Thursday, 30 September 2021
Tuesday, 5 October 2021
Thursday, 7 October 2021
Tuesday, 12 October 2021
Thursday, 14 October 2021
Tuesday, 19 October 2021
Thursday, 21 October 2021
Tuesday, 26 October 2021
Thursday, 28 October 2021
Tuesday, 2 November 2021
Thursday, 4 November 2021
Tuesday, 9 November 2021
Thursday, 11 November 2021
Tuesday, 16 November 2021
Thursday, 18 November 2021
Tuesday, 23 November 2021
Thursday, 25 November 2021