This one-day learning event will take you deeper into the heart and soul of innovation, bringing you fresh perspectives from the top thought-leaders in the design field.
You will get access to five, 60-minute live courses giving you a holistic view of the design field with topics across service design, facilitation, design research, visualisation and prototyping plus one extra bonus video on Product Management by Adrienne Tan.
Anyone in a design or parallel role looking to gain new skills and develop your own practice.
If you are new to design, this is an opportunity to build your design vocabulary in a way that will help you articulate design decisions and facilitate wider conversations within your team and organisation as you build and grow your practice.
For seasoned designers, learning from thought-leaders who (literally) wrote the book(s) on design will help you gain unique insights about why we do what we do in design and uncover new directions for your organisation and personal practice.
/ Service Design with Marc Stickdorn - The importance of customer and employee experience and the core activities used to improve them: research, ideation, prototyping, and implementation
/ Facilitation with Adam Lawrence and Renatus Hoogenraad - Key principles for facilitating collaborative spaces including how an understanding of individual preference can infuse trust and group cohesion
/ Content Design with Sarah Winters - Understanding the principles of content design and why it is so important
/ Design Research with Geke Van Dijk - How to plan a design research process in a way that will help you make considered choices, embrace complexity, and deal with uncertainty
/ Prototyping with Markus Edgar Hormess and Klaus Schwarzenberger - A method for moving beyond well known digital and physical prototypes towards a more systematic framework of prototyping experiences
/ Product Management with Adrienne Tan - Understanding the role of a Product Manager and the function of Product Management
29 January 2021
5 x 60-minute classes + Bonus 'Introduction to Product Management' video with Adrienne Tan
ALL TIMES IN CET
9:00 Session 1 / Service design - with Marc Stickdorn
10:15 Session 2 / Design research - with Geke Van Dijk
11:30 Session 3 / Content Design - with Sarah Winters
1:30 Session 4 / Prototyping - with Markus Edgar Hormess & Klaus Schwarzenberger
2:45 Session 5 / Facilitation - with Adam Lawrence & Renatus Hoogenraad
4:00 Coffee time - Online Networking