Facilitation

[Part 3 of 3] Level up your home office set up for online meetings and facilitation

In the first two parts of this series, I covered off the thinking behind the spatial considerations and also the hardware pieces that I have used and recommend to people. In this last post of the series, I cover off the main software that I use for online meetings and facilitation.

In the first two parts of this series, I covered off the thinking behind the spatial considerations and also the hardware pieces that I have used and recommend to people.

In this last post of the series, I cover off the main software that I use for online meetings and facilitation.

MURAL

I have been a long time fan of MURAL, and they have been incredibly supportive of the work over on This is HCD. We use MURAL for some internal sessions and also for some specific clients. It’s strength is the large repository of frameworks and canvases that allow online sessions to remain focussed on the task at hand. They have a fantastic team and regularly offer brilliant posts on their blog.

MIRO

I started using RealTimeBoard way back in 2013 or 2014 for documenting research and to work with team members who were not co-located. It’s since grown into one of the leading online collaboration tools. We use this for both internal and external training with clients.

ZOOM

There really is nothing to compete with Zoom these days. It is robust, fast, reliable and scales really well. 

One of the key features is the ability to do Breakout Rooms and have total control over that experience. This ability means you can allow the teams to form, collaborate and converge and diverge really quickly. Another one of the key features is Recording Session feature. This allows us to offer clients logins to retrospectively look and review the sessions. As a facilitator you can offer these for a certain period of time which is a fantastic value-add for all of our clients.

There are other great additions to Zoom accounts that we use like 'Large Meetings' (for up to 500) and 'Webinars' for 500-50,000 people.

These are the three-killer pieces of software that allows us to deliver fantastic training experiences. 

Are we missing anything? Feel free to suggestion additions to these article by tweeting to me at @gerrycircus or @thisisdoing

Gerry Scullion
Author

Gerry Scullion

Gerry Scullion is CEO of This is Doing and also Founder of This is HCD, a global podcast and global design community. This is HCD includes a large international design focussed newsletter, 10+ podcasts on topics to enable change, an international Slack community, 12+ global community chapters around the world, Design Conference and Online Events.

He has over 19-years professional design experience across a range of industries such as finance, healthcare, media, public services, social media and various startups. He contributed to the book ‘This is Service Design Doing’ (O’Reilly 2018) focusing on chapters about effective prototyping, and embedding Service Design teams within organisations alongside 200 service designers from around the globe.

His purpose is to help enable access to strategic design to a global audience.

Speak to Gerry about Service Design, Embedding Design into organisations and Human-Centered Design.

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