Learn strategies for shifting your practice into the online space with tools and tips from experts across the fields of design and innovation.
How working online changes the way we collaborate
How to identify and prioritise what is most important
How to start designing the employee experience
How to plan and facilitate research online
How to build a dashboard for customer and employee experience
How to test service concepts and business ideas when you are not in the same room
How to notice more, let go and use everythingto become a better designer.
Networking and knowledge sharing with the community
Our internationally recognised trainers have over 400 years of combined experience leading Design and Innovation projects, sharing conference stages, and writing the books the industry turns to for advice.
These are our confirmed trainers, expect more to come.
Walk away with practical strategies for managing design and innovation in the online space with access to live sessions including parallel tracks allowing you to choose your own adventure.
The aim: To introduce a world of new possibilities for thriving in the online, distributed space – leading to a better future for your organisation, customers and the world.
How working online changes the way we collaborate.
Learn a set of online facilitation and engagement tools you can practice over the course of the Doing Design Festival and beyond! You will use what you learn in this session during the Online Networking sessions later in the day.
How to start designing the employee experience
Learn what employee experience is, why is it important and which are the best tools to start designing it.
How to plan and facilitate research online
Bring your questions about remote research to this Ask Me Anything (AMA) session.
How to strategically test service concepts and business ideas when you are not in the same room
Bring your questions about building and testing prototypes online to this Ask Me Anything (AMA) session.
How to notice more, let go and use everything* to become a better designer.
Bring your questions about an improvisational mindset and growth to this Ask Me Anything (AMA) session.
Return from lunch 15-minutes early for a breath of improv and humour that is even more delicious and energising than your standard conference coffee and cake.
How to meet and greet online.
You will use tools from the morning session on Online Facilitation to explore first hand how to take your collaboration skills to the next level while forming new relationships in a remote environment.
How to use journey maps as a dashboard for customer and employee experience.
Nearly every project across an organisation impacts Customer Experience (CX) and Employee Experience (EX). Learn how to get an overview of projects across distributed teams and departments to positively 'move the dial' for CX and EX.
How to identify and prioritise what is most important.
What truly matters to people? Where these top tasks can be improved and made more efficient? Learn about a tried and tested information design framework that has been developed with over twenty years of rigorous research into some of the most complex organizations in the world.
You will use tools from the morning session on Online Facilitation to explore first hand how to take your collaboration skills to the next level while forming new relationships in a remote environment.
Live ticket sales are now closed. You can now join at a time that is convenient for you with a recording only ticket.
Please note that local taxes may be applied.
Full access to the Doing Design Festival including recordings and Private Network access
Full access to the Doing Design Festival including recordings and Private Network access
Full-access live ticket plus a 3-hour Doing Remote Research course with top trainers, Qin Han and Dorota Gazy, 23 June, course details >
Full-access live Festival ticket plus a 6-hour Journey Mapping Essentials course with top trainer, Gerry Scullion, starting 23 June–2 July, course details >
Full-access live ticket plus a 6-hour Top Tasks Identification course with top trainer, Gerry McGovern, 29 June – 1 July, course details >
90-day access to recorded videos from the Doing Design Festival released on 22 June 2021
